Questions or Complaints?

If something went wrong, we want to know and sort it out.

Conflict Resolution

In case of a consumer dispute, you may resort to CNIACC (National Center for Consumer Conflict Information and Arbitration), the competent Alternative Dispute Resolution (ADR) entity.

Kartódromo Vila Nova de Paiva responds to complaints within 30 working days.

For formal complaints by email, contact:
info@kartodromovnpaiva.com

Kartódromo Vila Nova de Paiva responds to complaints within 30 working days.

Online Complaint Book

In compliance with Decree-Law No. 74/2017, we provide access to the Online Complaint Book.

Access the Book